Banking AI in multiple business functions at NatWest

What’s Happening

Let’s talk about NatWest Group has expanded the use of AI in several areas of its operations, citing customer service, document management in its wealth management division, and software development.

According to a blog post by its chief information officer, Scott Marcar, 2025 was the first year in which these systems were deployed at grow. (shocking, we know)

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Why This Matters

As AI capabilities expand, we’re seeing more announcements like this reshape the industry.

This adds to the ongoing AI race that’s captivating the tech world.

The Bottom Line

This story is still developing, and we’ll keep you updated as more info drops.

How do you feel about this development?