India’s Global Systems Integrators Build Next Wave of Ent...

What’s Happening

Breaking it down: Agentic AI is reshaping India’s tech industry, delivering leaps in services worldwide.

Tapping into NVIDIA AI Enterprise software and NVIDIA Nemotron models, India’s technology leaders are accelerating productivity and efficiency across industries — from call centers to telecommunications and healthcare. Infosys, Persistent, Tech Mahindra and Wipro are leading the way for business transformation, improving back-office Read Article India’s Global Systems Integrators Build Next Wave of Enterprise Agents With NVIDIA AI, Transforming Back Office and Customer Support Technology leaders tap NVIDIA Nemotron open models, data and software to build and deploy agentic and generative AI, accelerating productivity and efficiency for enterprises and people across call centers, healthcare, software development and telecommunications. (and honestly, same)

By John Fanelli Agentic AI is reshaping India’s tech industry, delivering leaps in services worldwide.

The Details

At this year’s India AI Impact Summit , the state of the art for next-generation business services driven generative AI was on full display. India’s tech industry is on track to reach $500 billion in revenue by 2030, up from about $250 billion in 2023, according to IBEF , citing momentum in AI from 38,000 GPUs secured in September.

Wipro WEGA Platform Boosting Efficiency for Call Centers With NVIDIA AI Enterprise For health insurance plans in government‑regulated markets, customer experience is important — especially during peak enrollment cycles, when deadlines loom and rs need 24/7 support to assess options and optimize enrollment decisions for their families. Traditional contact center business models, built around seasonal hiring and lengthy training, simply can’t keep pace.

Why This Matters

What’s needed is a new operating model that improves customer experience while containing the growing cost of service. Wipro’s AI‑agent-assisted solution, powered platform and NVIDIA AI Enterprise software, offers a glimpse of that future.

As AI capabilities expand, we’re seeing more announcements like this reshape the industry.