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iPhone 12 Emergency Call Glitch: Update Now!

Apple confirms a 'technical failure' in Australia prevented some iPhones from dialing 000. Here's what you need to know.

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Monday, December 15, 2025 📖 2 min read
iPhone 12 Emergency Call Glitch: Update Now!
Image: MacRumors

What’s Happening Apple recently dropped a support document confirming a ‘technical failure’ in Australia that could leave some older iPhones unable to make emergency calls to 000. This isn’t just a minor bug; it’s a critical issue that could prevent you from reaching help when you need it most. Specifically, the company noted that during ‘exceptional circumstances’ affecting mobile networks, certain older devices, including the iPhone 12 mentioned in the update recommendation, might struggle to connect even via alternate networks. While the immediate issue has been addressed, Apple warns there’s still a low chance it could happen again. ## Why This Matters Imagine being in a serious accident or witnessing a crime, only to find your phone can’t dial 000. This technical glitch, though rare, directly impacts your ability to access vital emergency services like police, ambulance, or fire departments. Even if the initial network failure is resolved, the underlying vulnerability means your phone might still fail to connect if similar ‘exceptional circumstances’ occur. This highlights a persistent risk for users who haven’t updated, leaving them potentially stranded in a crisis. Here are the key takeaways for Australian iPhone users:

  • Safety Risk: You might be unable to call 000 in an emergency.
  • Specific Fix: The iOS 26. 2 update is designed to prevent this exact problem.
  • Low Chance, High Impact: While the likelihood of recurrence is low, the consequences of not being able to call emergency services are severe. ## The Bottom Line Apple’s advisory is a clear signal: if you’re an iPhone 12 user in Australia, updating to iOS 26. 2 isn’t just about new features, it’s about ensuring your phone can perform its most basic, life-saving function. Don’t wait for another ‘rare event’ to happen; isn’t your peace of mind worth a quick software update?

Originally reported by MacRumors

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