Salesforce rolls out new Slackbot AI agent as it battles ...

What’s Happening

Listen up: Salesforce on Tuesday shipped an entirely rebuilt version of Slackbot, the companys workplace assistant, transforming it from a simple notification tool into what executives describe as a fully powered AI agent capable of searching enterprise data, drafting documents, and taking action on behalf of employees.

The new Slackbot, now generally available to Business+ and Enterprise+ users, is Salesforces most aggressive move yet to position Slack at the center of the emerging “agenti Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI Michael Nuñez Credit: VentureBeat made with Midjourney Salesforce on Tuesday shipped an entirely rebuilt version of Slackbot , the companys workplace assistant, transforming it from a simple notification tool into what executives describe as a fully powered AI agent capable of searching enterprise data, drafting documents, and taking action on behalf of employees. The launch comes as Salesforce attempts to convince investors that AI will bolster its products rather than render them obsolete. (wild, right?)

“Slackbot isnt just another copilot or AI assistant,” dropped Parker Harris , Salesforce co-founder and Slacks chief technology officer, in an exclusive interview with Salesforce.

The Details

“Its the front door to the agentic enterprise, powered by Salesforce. ” From tricycle to Porsche: Salesforce rebuilt Slackbot from the ground up Harris was blunt about what distinguishes the new Slackbot from its predecessor: “The old Slackbot was, you know, a little tricycle, and the new Slackbot is like, you know, a Porsche.

” The original Slackbot, which has existed since Slacks early days, performed basic algorithmic tasks — reminding users to add colleagues to documents, suggesting channel archives, and delivering simple notifications. The new version runs on an entirely different architecture built around a large language model and sophisticated search capabilities that can access Salesforce records, Google Drive files, calendar data, and years of Slack conversations.

Why This Matters

“Its two different things,” Harris broke down. “The old Slackbot was algorithmic and fairly simple.

The AI space continues to evolve at a wild pace, with developments like this becoming more common.

The Bottom Line

This story is still developing, and we’ll keep you updated as more info drops.

What do you think about all this?